Coronavirus Information and Precautions - Pacific Palms Healthcare

Coronavirus Information and Precautions

May 1, 2020

To Residents and Families,


Testing for COVID-19 continues when clinically indicated. We are grateful to report some residents who tested positive are starting to show signs of recovery and a few have been discharged home.

Through this process, we have learned that COVID-19 is unpredictable. We have had COVID-19 positive residents that are asymptomatic, symptomatic, and some with more than one symptom.

All residents who receive a positive COVID-19 test result are attended by a COVID-Dedicated Care Team and remain in isolation as this is part of our containment plan.

Our facility has an adequate supply of personal protective equipment (PPE).

We are in regular communication with the Long Beach Public Health and they assure us that our plans and protocols are inline or surpass CDC infection control guidelines.

We are communicating with our COVID-19 positive residents’ loved ones on a regular basis and as needed. We encourage both residents and loved ones to continue communicating with each other by emailing or enjoying time on Zoom, FaceTime, or Skype. Visitation restrictions per CDC guidelines continue for skilled nursing facilities.

If you have a family member in our care and would like an update on his or her condition, please call our facility at (562) 433-6791. You can also visit our website at for additional helpful information and visit these links to the CDC ( and CMS ( websites.



Lance Haering